i feel cheated.. hotel booking has been canceled and a full refund will be initiated for the amount of 298.839 EUR for booking I'd RGL1759068 , Which will be credited to your respective bank account within 10-15 business days. B U T… It has been more than one and half months since I processed the refund, and I still haven't received the refunded money. We already contacted with The Grand Cocoe hotel in Japan., This is not a problem with Japan’s Hotel, They have not yet received any payment from REHLAT. When I made the booking reservation, the condition when I booked the room was "free cancellation the day before check-in, and the payment will be made to the Japanese hotel after check-out." At the beginning of April, I booked a room for February 2024. I didn’t expect REHLAT to cash it out with the credit card bank immediately. On the third day, I immediately canceled the reservation, but I was constantly being troubled. I even completed the check-out on April 19, within 10 to 15 days Refund directly to my credit card bank. Unexpectedly, no refund has been made after more than a month. It is unacceptable for such a company with no credibility.