I hope that I could give 0-STAR. I had the absolute worst experience with Rehlat! Over a year ago, I booked a hotel online for Italy through their website. It was written on their page that, I could pay at the hotel, but guess what? They collected the entire payment during finalising the online booking! But here's the kicker: they canceled my entire booking in the dead of night, just hours before I was supposed to check in. My hotel reservation was a significant part of my tour cost, and they completely ruined my trip. I've been chasing them for a refund ever since, but all they do is respond to my emails with excuses. They keep saying my case is a "priority," but it's been over a year of their ridiculous delay tactics. I did some research online, and it's abundantly clear that Rehlat is nothing but a professional scam operation. They've been pulling these tricks on countless others too. Stay away from them at all costs!