Update After one year, still they give me same lies that they will return the money. Update After calling and sending emails many times, Rehlat doesn't want to refund my money. Update After one month and a lot of emails,calls Rehlat is not refunding my money, and the customer service is very rude and no one helps. This company scam me,I booked a flight from Rehlat, the payment was successful, and the deducted the amount they mentioned in the email that the ticket will be sent in 10 minutes after 30 minutes I didn't receive anything, I call them and they say we will send you the ticket within a minutes I wait 2 hours and the didn't send the ticket, I called again and the give me same lies. After 6 times, I called them, and they said they will send tickets early morning, they called me at 5 AM, and they said the flight all booked and there are no seats available,they give me option to book with another airline but I should pay more I Sed I will not pay mor because it is not my mistake you should booked for me before the flight complete, the employee Bassem Saeed who called me after I no agree with his opinion he closed the phone in my face, I called again the customer service start to shut at me and threatened me, I called again and again the closed the phone in my face, I went to their office in Dubai to get help and sort out my problem, the security of the building said they only rent the space and no one works he the never come here it closed all the time, and many people coming daily with same problem that the get scammed. And now I want to refund my money but no one from Rehlat helped me. Don't book from Rehlat because they just take money. Please be careful. I don't want anyone to experience the same what I had.