Well……… I’d love to try my rinse kit and report back…….except my order is lost and I can’t get an email or phone call returned. 7-9-21....... I must revise my experience thus far......... so my lost rinsekit finally showed up 5 days late........ I can't tell you how excited we were to grab one of these, even though $300 is a budget breaker for us......... showing up late meant that we didnt get to try our new rinsekit pro on the camping trip last weekend.........but we can look past that. When we got home from camping, I immediately tried calling rinsekit......... VERY VERY hard to get someone on the line. Finally reaching a lady in customer service, I explained that it looked like my RK got lost...... She, never offered an apology and in fact told me that I should have spent the extra $6 bucks that "ensures the loss is covered easier"? WTF?????? let me get this straight........ spending $300 isn't enough to get customer service? Do you expect me to do all the leg work for you during my day job? The lady then said she would send a replacement out, trusting me to return one if the lost one ever showed up.......NO PROBLEM!! Guess what? They never even sent a replacement........ nor checked back on delivery...... OK.... NEXT ISSUE> rinsekit finally shows up, I read instructions and get it out to charge it. When I plugged the wall charger into the unit, then the wall...... the light immediately started flashing red to green (weird to me)........ continuous....... so we let it charge all night.......... In the morning when I attempted to remove the charger from the unit itself, the charger WILL NOT come out..... seems like its shorted out and welded itself together? red to green flashing never stopped....... never got a solid green light to indicate a full charge. SOOOOO thankful it didnt cause a fire! SO.......... today 7-9-21 I attempted to call right at 9am............ and another 25 times since, leaving several messages.......... trying different departments........ no answer. Jumped online to try and filling out "warranty" claim......... website won't accept a video or picture .......... like it asks for and won't let you submit the claim WITHOUT a picture or video....... very interesting customer service approach from a "small business" Well rinsekit....... you asked me to update my review after I got the 5 day late unit......... so here you go. NOW.......... can someone call me back?