My new RinseKit Plus sprung a leak yesterday and I contacted Marlenne Bernal at RinseKit Customer Service. I learned that my home's high water pressure was likely the cause of the damage, and I purchased a simple water pressure regulator for my 3/4 hose fitting for future fillings to not overpressure my RinseKit again. Turns out that filling water pressure over 75PSI can damage the unit. The customer service she provided was beyond exceptional, and I could not be more impressed with RinseKit and their products! She send me a replacement free of charge. Wow!!! I use my RinseKit regularly to clean off after surfing. I also plan to take it overloading to clean dishes, hands etc. Since you can refill it and pressurize it with its built in hand pump, its a very well rounded and affordable option. I also purchased their heater accessory which should be a nice addition.