The support from the guys at Rugged Raidios is fantastic. They helped me get setup. Had a few initial equipment problems and they shipped replacements straight away. I chose to use and purchased 2 of their MOTO-BT2 helmet setups on full-face helmets with my own ham radios for use with another ham buddy on our new BMW motorcycles. After intial setup, which is not trivial on the BMW, I was able to listen to media, make and receive cell phone calls, and get directions from the GPS without any issues while moving or sitting still. Bike-to-bike comms while moving more than about 15mph is a dfferent story. The voice transmission comes thorugh, but it's picking up so much noise that it's not readable. We eventually resorted to transmitting to alert the other rider, then hold up a hand to indicate we needed to slowdown (considerably) to be able to get the message to the other rider. It wasn't ideal, but it did work and was useful on our 7-day ride through the Ozarks in AR and MO. I know that there are others who are successfully using these and many are using their own handheld ham radios, so I plan to continue to try to find a solution with the BT2. And before you ask, I do have 4 of my radio model and have swapped them out to make sure it's not one particular radio. It is possible that the brand radio I own has different filtering than radios provided by Rugged and theirs may filter out the wind and road noise, although one would think that the full face would elimintate most of it and, the phone works just fine.