I took a Level 4 IQA with Russbridge and started it last year May 2021 and at first it was all good, not until after I submitted my portfolio Aug 19, 2021. They told me that I will have a result of my Level 4 IQA in 4 to 6 weeks. After the 7th week I started following up and the only thing they're telling me is that it is still under marking. In the time that I was following up with them they even told me that my course is not under TQUK which is before I enrolled I confirm to them if it is TQUK accredited and they confirmed it to me. Even until last week I called them and still my portfolio is under marking its been 8 months since I submitted it and still no progress, I ask my tutor who I can communicate because the operator on the number on their website is stopping me to talk to anyone from the company and saying that the manager is not there all the time. My tutor gave me Mr. Siddique one of the director and when I emailed him still there is no response from him. Not to mention that the operator of this organisation is so rude and will prevent you to contact the manager for a complain. You can see all of my emails communication with them. I won't recommend this training provider to anyone. This training provider should not even have a 1star for the rating they just took my money and did not do anything. I have wasted my time, effort and money for nothing. If anyone can help me to get in touch with the manager I would really appreciate it.