One can tell how good a company is by how it deals with its mistakes. Everyone makes mistakes. I purchased some items as a Christmas present for my brother. Unfortunately the addresses of the sender and recipient were swopped. Upon receiving the parcel I emailed Sacla who responded very quickly, and explained I did not have to do anything. A carrier would come with the necessary documentation, at a time of my convenience to pick it up. The parcel was redelivered on a 24 hr service. My brother phoned me a day later to say he had received it.
1 year ago
Sacla.co.uk has a
4.9
average rating
from
1,023
reviews
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