Item was dispatched really quickly. Item was received brand new and in good condition. Despite getting the next size up for my baby. The hand/gloves were quite tight or small. So I feel had I bought the smaller and appropriate age garment it would have been the same or still small! After a few washes in the washing machine to keep hygiene levels up. The seems where the mitts are have started to fray. Loose bits of threading/silk is coming away and possible for child to swallow or come away when sucked on as babies do. It does the job and nice concept however. UPDATE: scratch sleeves have just sent me s complimentary set of sleeves for my child. As well as the complimentary pair to give them another go this will give us a better rotation so we aren't using and abusing the single set we had - thus providing a bit more longevity for use. Their customer service is faultless and extremely friendly and helpful. After reading my review they were interested in helping me identify the problems that may have caused the early wear and tear such as washing instructions/detergents and wool and silk setting which is very helpful. The customer service, and troubleshooting was very good and again I genuinely appreciate the new pair of sleeves.