I have been purchasing from Scratch Sleeves for at least 3 years. The product is very well made and has lasted through 2 children. Any time I encountered any issues, they were fixed without any issues. The only things that even come close to a "con" is that shipping to me takes a while as they are in the UK and I am in the United States of America. Amazon has ruined my patience. Another bummer is that they stop at size 7-8 years. My 6 year old is tall for her age and is in size 7-8 already. I don't see her eczema going away any time soon, so it would be nice to have larger shirts.