I purchased a poodle cuddly for my little boys Christmas and 'send a cuddly' have went above and beyond to make this gift as special as it can be. We sadly lost our toy poodle this year and this poodle was exactly like our little dog, the poodle cuddly has red ribbons on the ears and 'send a cuddly' removed the ribbons before sending this out and I could not have been more grateful to them as our poodle was a boy so didn't want the ribbons on. It was beautifully packaged in a large box with ribbon. Would highly recommend this wonderful company to anyone. Thank you again.