Very poor service, I made a order of lots of items on the 8th of December to ensure it would be here by Christmas. Didn't hear anything from them in regards to shipping so emailed them just over a week later, never got a reply to my email but all of a sudden my parcel was going to be shipped on the 20th. Now with all the postal strikes i didn't think it was going to make it, but thankfully it did. Some of my items had been replaced with suitable alternative items which was annoying but not the end of the world so I just left them, but two items were missing so I sent off another email to let them know and ask for a refund of them items. This was on the 22nd of December so didn't expect a reply straight away but again heard nothing, so on the 10th of January sent another email. It's now the 21st and there still hasn't been any contact from them, so overall the service is poor and I would not shop here again or recommend anyone else do so.