I spent over £100 with this company to buy equipment for my son who has suspected autism and global developmental delay. I ordered a fish bubble tube. A starry night time projector. An acrylic wall mirror. And glow in the dark stars. The fish bubble tube arrived smashed to pieces which was dangerous to open the box (see photos) The night time projector they've sent is the wrong one. They've sent a cheaper battery operated one. The one I ordered is a different design. Received in the delivery box for the nighttime projector, was a sort of "IOU" note regarding the acrylic wall mirror. The note says "mirror sent by manufacturer direct in 5-7 days." I have been provided with no tracking information for the mirror by email, letter or otherwise. There is no evidence to say the mirror exists. But on DPD, the delivery for ALL THE ITEMS is marked as completed. The only thing correct about the order was the glow in the dark stars which came with self adhesive pads that were almost impossible to unpeel and stick onto the stars. I raised a return form for the incorrect night time projector on 28th March, the same day the items were delivered, so I can adhere to the 14-day return policy. Sensory Education has not responded. Therefore, I have no information about how to process a return. I've also emailed them directly asking for tracking information for the mirror and to provide proof it is on its way. I've also asked them what will be done regarding the broken bubble tube and I've had no response.