This is the second arbour we have had from Shire, the last one in January 2020. The quality has plummeted. The pieces are badly cut, so that there are several gaps between horizontals and verticals. The ends are very roughly cut, requiring serious sanding to avoid the risk of splinters when the arbour is in use. The screws provided for fixing the seat to the frame are flimsy: no way would I feel it was safe to allow two people to use the seat with such flimsy screws taking the weight. I shall be replacing them with more substantial screws. The screws provided rusted within 24 hours of the build, discolouring the coloured wood treatment I immediately applied. on top of it all, the original delivery date was cancelled by the company as they had run out of stock. The one saving grace was that the man I dealt with over the phone re this had immaculate communication skills in rearranging the delivery.