As far as my wife and I are concerned our experience of return transfer from Paphos airport to our accomodation at the Artemis Cynthia Complex was most unsatisfactory. Having chosen your service and paid in full to be taken to our destination, I received an email the next day from yourselves that you only do shuttle to main hotels.when i questioned the fact when i booked there was no mention of this but you took my money, i did not receive a satisfactory reply. there was only a mention if you wish to cancel but no mention of return of payment. we are both in our seventies and this was our first trip to Cyprus. on the outward Journey the taxi driver took pity on us and left us close to our accomodation which was "still on route". However on the return Journey we were had to walk 1.5 kilometers to the King Jason Hotel in the mid-afternoon heat of 30deg, pulling our cases behind. We felt that we were initially mislaid by your web site advertisement and certainly received a dreadful service. needless to say we will never book with your company again and i'm sure anyone noting our experience will agree.
1 year ago
Shuttle Direct has a
4.5
average rating
from
2,198
reviews
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