The Skyway team have been phenominal by way of communication, customer service and support! I was made to purchase a non vaccinated PCR test by Singapore airlines before they would let me board my flight to LHR on 25th Feb 22, despite being fully vaccintate and boosted and providing all NHS documents to support this as per their T&C's. Singapore airlines only advised me of this requirement 20 minutes prior to boarding, not at the time of checkin or any other time during the 3 hours I was in the airport. I purchased the kit as instructed due to the alternative being not being able to board! On return to UK I contacted both Skyway and Singapore airlines to enquire into my situation in more depth seeking their advise. I was not the only passenger in this predicament on the manifest. Skyway emailed instantly advising they were in no way associated to any airlines and I should not have been foreced to purchase a not vaccintated PCR test. Skyway offered to reimburse me if I could return my unopened kit, due to be taken on day two of being back in the UK. Skyway were quick to communicate, sympathetic to my circumstances and fully refuned me. Sinagapore airlines are yet to respond almost a week later. I would deffinately recomend individuals to use Skyway if they are not vaccintated and need to use PCR tests if required by your airline. If you are fully vaccinated and have been made to purchase kits when you have evidence to prove you are fully vaccinated, contact them. They are great and like anyone, would not wish to be associated by default I would presume, potentially making individuals finacially down when it was not required? THANK YOU SKYWAY!