I don't know what the bad reviews are for, my only thought is competitors trying to make then look like mugs. I've bought vallies several times, & literally the only complaint I can make is one time they said 2-4 days & it took 5 🤨 how can they live with themselves.. But no, seriously, they're prompt with replies, they are happy to help if they can, I wish it was cheaper but its better than the going rate (& saying that, if you pay Bitcoin you get 50% off AND free postage. If you ain't happy with that, you're probably the sort of mug who'd moan if they win the lottery. 5 stars all day long.