Greg, my appliance salesman listened to what I wanted, found me what I was hoping to find: an unboxed commercial-grade dryer at the warehouse, at a super price. Promised a delivery confirm by 4:00 the next day, telling me when delivery would happen. All promises kept. Unit was as described. Rico and his brother delivered the dryer with care down stairs with two turns...no complaints, never touched a wall. Great delivery team! Slyman Bros will be the first place I look when I replace my stove soon. Your tracking system is easy to use and very much apprecoated.