Bobby made deciding which appliances to buy and the buying process itself simple and easy. His willingness to store the appliances for months until I needed them was super helpful. I love helping the "mom and pop" places because of the personalized attention and "skin in the game" work ethic that comes along with such places. Prices are every bit as competitive and even better in my case than the major retail chains. I know that if there is any issue I can make a quick call and he'll ensure my satisfaction completely. No wonder they've been in business for all these years!