My wife and I bought 3 Bosch appliances from the O’Fallon location. We worked with Jake and he was very helpful and made it a really great experience overall. He was focused on finding us what we needed without trying to sell us on anything extra or pressuring us into buying. We could tell Jake is very committed to doing his job well and the customer experience. We searched around and Slyman had the best prices. Also, we had one minor issue pop up with a factory rebate - Jake stepped right in with a follow up to help us and make sure we were 100% satisfied with our experience. 5 stars.