The experience from start to finish was seemless when we purchased our new washer and dryer from Slyman. The delivery was set right at the time of purchase and the communication was perfect. We were emailed the day before with a time window, then again the day of when they were on their way. 2 people showed up and had the new appliances up and running and the old appliances hauled away in about 15 minutes it seems like! They even made sure both were working before they left. In this day and age when deliveries and service never seem to happen how they are supposed to, this was perfect!