I had very bad experience with Speedy Service, especially with Speedy at B&Q Roneo Corner Branch. Firstly, I have sent few emails this month by asking for compensation relating my recent order. All my emails left me with no response. I received a phone call on the 12/05/2022 from Mr Luke asking what happened and why I am complain as some information come to him to sort it out, I believe. This guy I have a deal with, but from beginning I was so disappointing when he rented out this digger. Basically, he is laying, selling things with double price, overtaking, trying push you over to sign paperwork and finally when digger stop working, he was never responding over the phone and never been in the branch when need it. Spend lot of time by calling head office to arrange collection asap as the digger had stuck on the middle of customer driveway. So, I have managed to contact someone from head office to send over the engineer. Unfraternally even engineer doesn’t help, just received a letter form him saying machine is broken and some parts needs to be change. Only within 4 days digger has been repair and collected by Speedy. So, when I come to collect my deposit back, they charged me full amount with no excuse even. So I have use mini-digger let’s say 2 days (officially full one working day) but been charged for a week price. Now I am going start legal action against Speedy and ask this company be responsible for the things they are doing. They are fraudsters. So, if anyone trying to rent anything from them be careful with the prices, as on the end you will pay more that is cost. See some attached documents and digger in general. I am so disappointed as we had to complete this project manually with shovels. My account number: C00001344