I cancelled the service on the last day of the free trial period, with online forms for cancellation and email verification that I have cancelled. Regardless, they continued to subtract monthly high fees in a fixed contract of 3 months (automatic, without me signing a contract) in spite of nearly a 100 emails back and forth that in the middle and the end included the Co-Founder's private and business addresses. Anna, the only 'name' for any customer representation, is not available via phone. Nor is any other person in the company. The email replies to any of my emails were 90% templated without any consideration of my particular concerns/questions, therefore repeating and simply 'noise'. When Anna did start to take notice, was when I lodged and copied a cyber crime notification and copied the Co-Founder in. I was threatened that I had apparently broken their contractual agreement with members by copying in other members of StarOfService in my email(s). I was accused of having 'used' their service and therefore could not be refunded (I went on to prove with screenshots to them that my apparent use was due to their own Turbo message service which automatically sends an introduction, personalised, to any matched lead to my offered service, as per their platform algorithm. I had to prove that this Turbo messaging was set up during my free trial period of 7 days. I had to prove that I had not responded to any would be client after that period. You can imagine how emotionally and physically draining all of this was. Today they at last refunded all my subscription fees, to the total of $544 (Australian) for the 3 months that they had illegally taken it from me. In the last email to me, Anna says: "We have some good news for you and hope you appreciate our gesture. As an exception, we have refunded all 3 bills that you have paid. We are confident that you will complete all the procedures you have initiated as soon as possible and reconsider any online reviews you may have written." Here is the email sent to me the day after the free 7 day trial when I wanted to know why they had ignored my cancellation of their services: "Thank you for filling out the (cancellation) form. Your application (for cancellation and refund of the first month's fee of $179) has been rejected because: Your current subscription is under a 3-month commitment. We have informed you about the 3-month commitment once the subscription is activated, in case you do not cancel the trial period. We will add the 15$ cancellation fee to your account, and it will be used as a credit for the payment of the subscription renewal. You can request cancellation from November 29, 2023." There is substantial proof that this company is a scam. I encourage all who have had similar experiences to lodge their proof with cyber crime police, like I am doing.