Purchased two sofas from Lucus furniture which is part of stokers. Soon after delivery we noticed the arms and wings of our Sherborne sofas were emitting a strange mouldy cheese sour smell especially in evenings when blinds and doors were shut. Lucus refused to send a technician before 7 weeks of awful smell had started to diminish to the point you had to put your nose in the upholstery to smell it. I asked them to pick the furniture up and refund my money but they have refused so far taking it back to their warehouse for two days and returning it to me. What a farce and o consolation for two months of sleepless nights wondering what chemical that awful smell was and having to keep all my windows doors open to try to air it myself. It was not fit for sale and we are being treated appallingly.
2 years ago
Stokers Furniture has a
2.8
average rating
from
9
reviews
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