Turned up to pick up my car today. Was kept waiting almost an hour, then when inspecting the car I discovered the repair we had agreed they would make had not been done. They told me they could not get the parts, and it would be a couple of months before they could. Given this it was odd they had not told me, ideally before I came to pick up the car, but even when I arrived to do so. That I was left to discover this on my own suggests bad faith. Driving the car away I discovered it had not been charged. Just about made it to a Nissan dealership where they kindly allowed me to charge the vehicle (slowly). Unfortunately the partial slow charge wasn't enough to make it home, and I had to call out the AA to tow me the final few miles. Finally made it home 9 hours after I set out. Had to miss the entire afternoon of work.
Overall the worst experience I have had buying a car.
3 years ago
SW Car Supermarket has a
2.1
average rating
from
52
reviews
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