After an extremely disappointing experience with Carsupermarket, I feel compelled to share my story as a caution to potential buyers. My nearly new vehicle has required over six services within the first six months of ownership – a red flag that cannot be ignored. Despite their claims, the tires installed on my Tesla were not up to the required specifications, leading to safety concerns and performance issues. This was no minor oversight but a clear deviation from Tesla’s strict guidelines, which specifically call for Tesla-approved tires that suit the vehicle’s performance needs. Moreover, the vehicle passed an MOT at a Carsupermarket-associated location, which now appears to be highly questionable. The mismatched and non-compliant tires on the vehicle should not have passed the MOT standards, raising doubts about the legitimacy of the inspection process and, worse, the legality of their practices. It’s disheartening to encounter such a lack of transparency and customer service in what should have been a straightforward purchase. The car was sold with assurances of quality and roadworthiness that have not been met. I have pursued the issue with their team but have been met with inadequate responses and a failure to acknowledge the seriousness of the situation. I am left with no choice but to consider legal action to resolve these issues and hold the company accountable. My experience has been one of frustration and concern, and I would urge anyone considering purchasing from Carsupermarket to think twice and proceed with extreme caution.