This company is a JOKE! and shouldn't be allowed to operate. We booked a transfer from Sorrento to Naples for 4:00am to get to the airport for our 7am flight. We get a call to our room at 1am from reception saying our transfer driver is here to take us to the airport, we go down stairs to explain we booked this for 4am, the driver said no it's booked for 1am even though all of the paperwork and booking confirmation say 4:00am. The driver then proceeds to blame us and say maybe you booked it wrong, even though our booking shows 4am which was shown to him. When asked if he can call his company and get this sorted, he laughed and said no my boss is asleep, what sort of 24 hour company doesn't have a after hours contact for their drivers. The driver then says he's tired and wants to go home, and says he will not come back at 4am as per the booking and that no other transfer will come to pick us up. Leaving us stranded 1 hour away from Naples airport and €275 euro out of pocket, paying a premium price for a beyond terrible service, leaving us with no choice to a taxi costing another €275 euro just to get us to the airport in time. This company is the most useless company I've ever dealt with in my life, they deserve a negative star rating and should not be in operation. I would never book anything through this company unless you want to be left stranded in a foreign country with no help from the company or the driver. USELESS DISGRACE OF A BUSINESS.