Anne-ly Suits 6 Queens Road HU5 2PY FAO The Bottle Company customer services Subject: Delivery problem 229828 I placed an order with The Bottle Company for a Spirits, which has still not been delivered to me. I have not yet received my delivery and our originally agreed delivery date is now overdue. The Consumer Rights Act makes it clear that I have a contract with you as the retailer and it is your responsibility to ensure I receive my order. As such I am now making time of the essence to our contract. Please, help🙏🏻My husband is high rate disabled, using oxygen to breath, copd- and im on antidepressants. Family is big, 14 kids. Every penny counts, but made online order from the bottle club, for 138 pounds- and not getting fast paid delivery- this is so disturbing , no respinse, no delivery, no answering calls. Just robbed us…now my husbands condition got worse, asking me- where is order- th the family meeting party…I want to redelivery my order as soon as possible If you are unable to do so I will be entitled to consider our contract at an end and will expect you to refund me the full purchase price and any delivery charges. Yours faithfully, Anne-ly Suits