- I wanted to like this but the model just does not work. I suggest following the model Glamcorner in Australia use. - Should be more flexibility with timeframes for return/delivery. i.e. return once finished and then select a new box - not wait until a specific date. These timelines are also not made clear and slow. - Pick up service was frustrating although they did reschedule when I advised it had not been collected (appreciate this is more of a courier issue). It would probably be better to offer option to return yourself as well as courier. - Improved selection of clothes required - they did not change enough in the 3 months I tried it for. - Item was out of stock and not replaced. No response on this.