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THEIR SYSTEM DOES NOT WORK I ordered my first box of 3 items at a discount. Ordered it beginning of February and ended up being informed after a week and a half their system messed up and none of the items I wanted were available. After spending more time figuring out suitable items amongst a catalogue of mostly unavailable clothes I ended up getting my order by mid-Feb. They threw in a extra item for the inconvenience but it did not fit and it was stained so it made no difference. The items were nice, but they came tossed in a box like a donation bin. I had to press 2 of the items to get them decent, and the third was still wet from their wash. Since I ended up with the box 2 weeks after I ordered them I expected the renewal date to be shifted. I am currently traveling for most of March, and wanted to pause it for that month as I wouldn’t be able to return the items in time. BUT they renewed my subscription for March 2 weeks after I got my first box without a warning. Was forced to pay 39£ for a month I could not use. They told me they had already charged me so I had to choose my Items and if i didn’t return them on time I would be charged again! I begrudgingly chose 3 items, while emailing to ask if we can change the dates so I could use the box and have my first box until the allotted time I was promised ( a month). At this point they stopped responding to me. I returned my first box a week and a half in advance, got my second box a few days before my trip (the clothes were not presentable and one brown teddy coat looked like a donation bin coat). I returned the box to do’s the same day because I would miss the deadline to return them while travelling on top of the clothes being completely inappropriate (no size chart to understand their Jean sizes). Zero responses! I basically flushed 39£ down the drain. Don’t recommend unless they seriously improve their system!
2 years ago
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The Devout has a 3.9 average rating from 288 reviews

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