I am so frustrated with this company. I've been trying to cancel my subscription for weeks but their website doesn't work properly and they keep telling me that I'll have to 'pay for another month before I cancel'. They still haven't sorted this out. The clothes I've received have massively declined in quality since my first box - I would say a good 50% of them are unwearable (I would have long since got rid of them). I have not worn a single thing from my most recent box. Every time I have ordered, there have been items unavailable and I end up spending time trying to find available clothes on their website to send their team links to. The boxes take forever to arrive (usually at least 2 weeks from order), which would fine except that they charge you based on time-spent basis rather than per box. So you pay for 2 weeks of holding the last lot of clothes (that you no longer want), whilst you wait for the next lot to be delivered. Unacceptable and does not meet their delivery promise on their website. The company are now saying they are going to charge me for two items in my last box which I never received! So not only did I only get 8 items in my last box rather than the 10 I paid for (which, to be honest, I didn't notice), but they are now saying I will be charged for these non-existent items! I highly recommend taking your business elsewhere.