I purchased an ex demo Kaabo Mantis Lite and I could not be happier. The E-Scooter Co. shipped my item the next working day, as stated on their website and it arrived the day after. 3 days in total from the start of my order to the end of my order were I received my product. My scooter came in perfect condition. No broken parts, scratches, looking brand new, never been used. Quick service, a good selection of scooters, plus a discount voucher for my next purchase. Grate job ladies and gents. This will be the first place I look when buying my next scooter or accessory's.