The flowers, when found the next day, were probably quite nice, but ruined after being left on a wall in the rain in a cardboard box, overnight. No obstruction was given for them to be just left somewhere, and the phone number of the recipient, who was home at the time of delivery, had been provided with the order I suggest you do not use Yodel again for deliveries, the driver had over 140 drops to make in a day, which is ridiculous. He arrived at 7pm. There is no porch at the delivery address, the house is set back from the road, with an unlocked gate. When i called to ask if they had been received, she said "no', and they were only found by chance the next day, already drying out instead of being put in water straight away. Delivery was requested around midday, Yodel offered only between 9am and 6pm. I have previously sent flowers by Interflora and they arrived on time and in good condition. In short the delivery service rates as abysmal