After an initial very confusing period trying to understand the world of reusable nappies generally (my heavily pregnant brain couldn't contain all the different systems and variables!), I've been impressed with the knowledge and helpfulness of everyone I've communicated with at TNL. Managed to get a Bimbles newborn hire kit (with MotherEase wraps) at absolute last minute which arrived very swiftly, and started using it after a few weeks of acclimatising to our new life and little boy. This kit was particularly recommended as we're both tall parents and our son was born 7pds 15oz, not a chub but long! Quickly got used to fitting them (takes a little practice to see when they're too loose etc) and the washing pattern (3x a week using disposables at night), the nappi nippas give a lot of flexibility as to how you fit around the crotch which is good. Impressed at the absorbency - outside can feel completely soaked but fleece inner barely and always soft. If there have been leaks it's because we've not fitted everything together correctly whilst still learning, and the only leaks happening now 1 month on come from disposables. My son is exclusively breastfed so there are some impressive liquid poos but the nappies handle them if we've fastened everything well. Useful to note: good to do an initial fastening and be aware that the cotton likes to relax, after which you can refasten more tightly. This is probably due to being tumble dried. I also purchased the accessories kit including bucket and 2 laundry bags, 1 of the bags was missing but TNL immediately sent me the 2nd without trouble even though I only informed them of this 5 weeks after having received everything. These little things in customer service make a big difference to a new mum, so thank you! I'll certainly be returning to purchase with TNL when our hire period ends, it's a great way to understand the system and get used to reusebles.