I have ordered 2 organic cotton blankets, one for my 7 month old granddaughter who is visiting from London, and the other for her god-sister, 3 months apart in age. There was a bit of mixed up in my address and the parcel was returned. I was so frantic but fortunately Billie from the Customer Happiness Team helped me along the way and resent them by express post to me so that I can gift the blankets before the visitors due to leave Sydney in 4 days' time. I can't express enough my gratitude to Billie and her team for their help. Thank you again, Billie and the Customer Happiness Team, you've made a customer very happy here. As for the blankets, OMG, they look gorgeously beautiful and feel so cuddly comfortable. The fact that they are personalised with the child's names and customised in design made them extra special to just any other blankets available on the market. I love the blankets, and I think every child (& adult) should have one of these blankets at least!! This will be my 'go to' place for future gifts for all those special people in my life. And the best part is - it is Made in Australia! So proud of this label. Thank you to you all at ThreadTheWord for advancing Australia Fair. You have done yourself proud!