I was switching from Tonik due to drastic price increases. The switch was then "temporarily" blocked by Tonik as I had an outstanding balance. I paid the outstanding cost on the same day. The switch was then supposed to go through but they didn't unblock it. I then receive another email stating my subscription with Tonik had been renewed and I would go from being charged £35 to £85 every month! They have ignored all of my emails and just keep trying to take more money completely disregarding my switch. Several months later, I have now been sent an unpaid bill reminder with debt collection threats! Terrible customer service. Disgustingly dishonest company. Avoid this scam like company at all costs.