It took a couple of attempts to pay for my order which was a pain. I also somehow managed to duplicate my order, (and fail to pay for either of them) thankfully the company was quick to respond to this issue as well as other suggestions on how I could pay. Other than that the rest of the process was quick and my order arrived much earlier than expected. It would be great if it was possible to pay by PayPal as I always seem to have hiccups when manually entering card details. ( This of course could be due to my bank rather than Total Cards.) As my order only contained penny sleeves, I felt the packaging of cardboard box, shredded cardboard packing, and bubble wrap seemed a little excessive. But I cannot really faut them for their level of care even for a low value package like mine.