We booked a private VIP transfer from our hotel to CDG airport at 6:00 am. The car never showed and when I contacted the company several times the manager said the driver was there and waiting. I had to get the bellhop and manager of the hotel to speak to him in French and no driver was present. The driver was in a completely other part of town. We almost missed our flight and more importantly not a single apology. The manager on the phone was rude, and never once apologized for his mistake or the fact that I had to tip the bellman and the manager of our hotel. Just use G7 app much better and save you hundreds.