Terrible experience and customer service. I would never use Transfeero. We booked a ride from the Amsterdam airport several days before traveling from Chicago. Our overnight British Airways flight was delayed. When we landed in London we were notified by British Airways that due to the delayed flight they rebooked us on our connecting Amsterdam flight 3 hours later. We immediately contacted our driver to notify him that we would be late and to ask to change the pickup time. He told us he was unable to accommodate the change which I understand. However they also elected to still charge us even though they would no longer pick us up. Transferreo advertises “Reliable airport transfers” but clearly they are not.