Do not use this company! I would give zero stars if I could. I scheduled a pick up at LaGuardia because I was moving and had a lot of luggage and my cat. Their website specifically says "meet and greet" and "porter service" and I outlined what I needed and why in the instructions. Not only was I not met at the baggage claim, I receive no help from the driver. He provided absolutely no assistance with my luggage or anything else. I would have been better off just getting an Uber XL. When I asked for a refund, I was told that since I actually took the ride, they would not give me one. They did not actually provide the service they advertise other than the drive itself which any Uber/Lyft/taxi could do.