4months ago 1 large birdbath with cherubs around the middle and 2 large owl planters...all about 3 foot high disappeared from the face of the earth via Tuffnells...on their way to me from the Isle of Wight to South Wales..I have the consignment number...the tracking number ..the collection note details..and sent photos of the 3 stone garden ornaments to all depots...these items were left to me by my dying father as they were his last wishes to me...last known siting Andover depot but did not leave Andover depot...so after investigation by certain legal persons the company will not cooperate...therefore I have to live with the fact that my dear father has been robbed of his wishes and that my inheritance has vanished into thin air.This has caused unbelievable upset to me personally and I am now contacting victim support as it is having a very bad effect upon my mental health...this has all been caused by a company which puts up the shutters and will not investigate their incompetent drivers...it is quite obvious that the 3 garden ornaments have been stolen by an employee for their own financial gain...do keep an eye out for the said garden items which now may inexplicably appear in a car boot sale.I urge anyone who is thinking about using this company to please consider the damage that they have caused not just to me but to so many other trusting members of the public who it seems are not the priority of Tuffnells.DO NOT USE TUFFNELLS