2 of 3 parcels dropped off one was damaged with the box wide open. Driver said "depo was chaos and was surprised they could find anything in there". Waited for delivery, 3 days passed and no delivery so company had to resend item on next day service, that was 5 days ago, they lied and said a card was left on the 14th but someone is always home (and no card), then they said it was out for delivery 15th, it didn't turn up on the 15th but then the tracking states it was delivered on the 14th. Company now re-chasing. The item isn't small by any means so it's unusual that it could first go missing then the 2nd time lied about the delivery, I asked if they had any proof of delivery or a card being left, of course they don't. Are they stealing the shipments?