If I could give no stars I would. Booked a collection cost over £100. The day of collection stayed in all day nobody came. Rang interparcel, very apologetic rebooked collection. I wanted to make a complaint so rang Tufnells direct. Waited 45mins for call to be answered, only to be told they don’t deal with interparcel and didn’t know what I was talking about. Asked to speak to manager, no they won’t speak to you. I did get angry but who wouldn’t. Anyway spoke to interparcel again, called answered in minutes. They definitely do deal with Tufnells otherwise they wouldn’t sell their services, they tried ringing Tufnells, waited 10mins, no answer. Still waiting for collection tomorrow. Let’s hope it happens.