What an absolute joke. Don’t deserve ANY stars. Ordered a table, which was being made. Firstly, Tufnell didn’t turn up to collect item from furniture company on correct day. Collected a day late. Secondly, Tufnell were supposed to contact me with a time slot. Nope…I had to contact furniture company who, after contacting Tufnell, told me it would be here today 4-5pm. At 4.10pm, furniture company contacted me to say that for no reason whatsoever Tufnell had decided not to deliver to me but back to the originating company. EPIC FAIL!!! Now I have to wait again as furniture company is employing the services of another courier!!! Avoid at all costs. Judging by all the other reviews, no-one has a good word to say about them!! Utterly useless. Talk the talk (read their glowing website!!) but definitely can’t walk the walk. At this rate, they’ll be limping all the way to the bankrupt bin!!