Item 1 sent by courier with Tuffnells. The bike went missing, It was then found on CCTV with members of staff around it. The item then went missing once again and I was told by a member of staff that agency staff had probably ripped the label off and taken the item. Suffice to say, I had one box returned and the box has been opened and taped back up terribly. People definitely opening it and seeing what was inside. Clear theft from members of staff but cannot prove it. They will not even reimburse me the costs, ABSOLUTE DISGRACE. STAY AWAY. I WILL BE CALLING THE POLICE.