I booked a family holiday we arrive in corfu & our accommodation on 31/8/2024 about 6.45am & leave on 7/9 at about 2.30am I only just noticed Tui had booked the hotel from the 30/8 to leave on the 6th that leaves us without a room for over 16 hours after contacting tui to say this surely is a mistake as I will not be in the country till the 31/8 they are aware that I am disabled using walking aids & cannot be left without a room for that length of time. Tui said they would give me a room until I leave for the airport I asked for email as proof for the hotel she said it will be with you within 24 hours then 5 mins later rings me back saying I can’t have the room but if I pay £1000 I can have early flight absolute disgrace shame on you tui i now have to face the worry of what are we as a family of four going to do without accommodation for 16 hours they clearly don’t care about there customers well being appalling.