I was trying to buy Christmas gifts on behalf of a 93-year-old friend who lives in Lisburn, Northern Ireland. Despite the website telling me postage and packaging was free over £30, when she had spent over £80 they still wanted to charge £3.99 postage going to Northern Ireland. This is a Northern Irish Company, called Ulster Weavers that this woman has been loyal for decades. I find it’s an utter disgrace that Ulster Weavers, supplies free postage and packaging for mainline Great Britain but not for Ulster where the company is based and where it has the most loyal fan base of customers, who have been buying their products for over a century. In fact if my neighbour lived in the Republic of Ireland, she would get postage and packaging for free, but living less than 2 miles away from the actual premises of this company, she doesn’t. I find this completely asinine, hurting the customers who have been supporting them the longest. There is very little that is Ulster about this company now, Customer Service is a CallCenter in England, I am sure all of it gets made up in Asia or elsewhere. The high-quality linen tea towels are a thing of the past and instead cheap printed cotton or even poly cotton is used.