Do not buy from this brand. I purchased two items from them recently because I saw they are a small brand and wanted to support them rather than shop on ASOS etc. After ordering I was told, due to ‘stock issues’, one of the items was out of stock/discontinued, so couldn’t be shipped. I wasn’t offered a refund, I was offered store credit and a discount code. I admire the push but didn’t appreciate the fight for my money back, which I did eventually manage to get. When my second item arrived it was surprisingly poor quality with marks, dodgy printing, loose threads and frayed drawstrings. Instantly reeked of Alibaba. I requested a refund but was once again pushed to accept an exchange, store credit or discount. A refund was finally agreed, but after sending the item back they issued me a gift voucher without warning and said this was because the ‘return team’ deemed the item as worn due to the smell (insulting) and marks. So, even though the tags were still attached and I had only tried the item on, they accused me of being dishonest, aren’t reply to my emails and are still trying to wriggle out of giving me my money back. I hope this review helps at least one person, and would encourage anyone considering buying from this brand, to not waste their precious money and find another small brand to support instead.
6 months ago
UNIK CLOTHING has a
4.4
average rating
from
846
reviews
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