I ordered 2 items on the 3rd August and it stated the items would be delivered within 1-2 working days. However I had not received my order so sent multiple emails to chase this, and they then informed me they didn’t even have 1 item. I agreed for them to send me the item they had (which still did not arrive until the 23rd August - 15 working days after my order instead of the 1-2 they advised online and in my confirmation email). The item also arrived faulty, with the graphic print on the back peeling off. They advised my 2nd item would be sent soon after but it is now the 4th September and I am yet to receive a refund for the faulty item despite them offering this, and have received no update on the 2nd item I ordered and paid for at the beginning of August. I understand they are a smaller independent business, but this service is simply unacceptable - complete lack of communication - and I will not be ordering from them again (and I’d suggest others not to as well). I spent a lot of money on these 2 items as they were a gift for my partners birthday so I’m extremely disappointed.