When I purchased my mirror nearly two years ago it was amazing, the company then clearly got into financial difficulties and both the service and content was extremely degraded. However the company has now been purchased by another health company and there has been a significant investment in both content and customer service, new classes are being released all the time and the company is responsive to feedback and criticism. If this continues, which all indications seem to suggest it is going to, then this will be an excellent product again. Why do I like it? for a similar cost to my gym membership I am able to access all the classes I want from the comfort of my own home saving a lot of travelling time, get personalised training plans with live video conferencing through the device with my trainer whilst I train and as an added bonus it has a better speaker system than any of my alexa speakers in the house and is linked to my spotify so I can use it as a home entertainment centre as well. It also looks pretty cool and takes up minimum space in my room